- "Location denied" or the map can't find meTurning location back on in Safari, Chrome and the installed app; what to do when GPS is off.
- My address isn't in the listHighway shoulders, mile markers, parking garages and new construction — how to pin a spot the search doesn't know.
- No quotes, or quotes disappearedWhy a request can come back empty, why quotes expire, and what refresh does.
- The tracking page isn't updatingWhat 'not sharing location yet' means, when the truck appears, and the one-tap fix.
- I'm not getting the textsSTOP, carrier filtering, wrong number, and how to get the tracking link anyway.
- Card declined or charge looks wrongHolds vs charges, the $1 check, a hold that didn't release, two charges on one job.
- Can't find or open my receiptWhere receipts live for guests and accounts, the PDF, and asking for a copy.
- Can't sign inWrong email, magic links, invites that say they're invalid, guest history that seems gone.
- Driver app: online, GPS, notifications, installGoing online does nothing, position not updating, no push, add-to-home-screen greyed out.
- Dispatch: not getting offers, alerts silent, can't acceptThe approval gate, expired licensing, Accepting jobs, strikes, browser notification permission.
- Photos won't uploadSize limits, HEIC on iPhone, no signal, and the outbox that sends them later.